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Best Buy Richmond
3720 National Road E
Richmond, IN 47374
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Richmond
How do I check product availability at the Richmond Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richmond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richmond stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richmond Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1504 reviews)
Denise N
October 13, 2019
4 out of 5
Kaleb was very knowledgeable about answering any questions I had while trying to comparison-shop and decide on a another MacBook or a surface pro or another kind of laptop. He appeared to be confident in his knowledge. He helped me decide which one I wanted.
I would have given five stars except I think I got overcharged when comparing two Amazon prices.???
Black B
October 12, 2019
5 out of 5
Awesome service
David H
October 11, 2019
5 out of 5
Good variety decent prices nice people
Matina M
October 04, 2019
5 out of 5
Got my washer and dryer there, but when I went back with my stepdaughter to by a 1500$ laptop ,went hope and the laptop keep turning off and erasing all of here homework ,we went back they took the one we got back and gave us a new one ,we went home and that did exactly the same thing as the first one ,went back and the sells person told us he would not deal with us anymore ,so we went to Muncie they took it back send us a check in the mail ,went back to best buy in muncie and got a Dell laptop for 1300$ and it's been working great ,very disappointed that the Best Buy store in Richmond treated us so badly after all the things we got there