patrick s
October 09, 2019
Walked in i think everyone said hello . talked to a young man told him what i was looking for .he showed me a few things i left with a great home tower computer. Will always take my business there .
Mraco was really nice and sweet Guy he help me with my mom new phone, would recommend him to help you with your phone troubles.
Do not try too call best buy, you'll NEVER get a human being, this has got to be the WORST place ever too speak to a real person, so I will just continue going too Fred's Electronics
Response from Best Buy
October 09, 2019
Hi Dwayne, thank you for providing us with this feedback. I know this would be frustrating as I never enjoy waiting on hold for an extended amount of time. At Best Buy, we know it’s important to provide helpful service to our customers, and answering questions promptly is a vital part of that. While that is always our goal, we do also have resources available at www.BestBuy.com/help to assist when you have questions. There, you can find info on a variety of different topics, as well as chat with a support agent by clicking on the “Help” tab on the side of the screen. If you’d like to share additional feedback or still have unanswered questions, you’re welcome to email me at ReviewSupport@bestbuy.com. We hope this helps in the future and appreciate you shopping with Best Buy.
Alex
Best Buy Support
Great selection of products. Great staff tohelp if you want it. A fine place that has stood the test of time. 40+ year shopper here.