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Best Buy Fort Wayne

737 Northcrest Shopping Ctr
Fort Wayne, IN 46805
(260) 471-5501
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Frequently Asked Questions About Best Buy Fort Wayne

How do I check product availability at the Fort Wayne Best Buy?
How do I check my order status?
My local Fort Wayne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Wayne stores’ holiday hours?

Recent Reviews

4.1
(3386 reviews)
L. A
October 15, 2019
2 out of 5
Very poor customer service
Response from Best Buy
October 16, 2019
Hello, we appreciate you sharing your review with us. It's upsetting to read your customer experience did not meet your expectations, which I can understand. At Best Buy, we strive to provide each of our new staff members with proper product knowledge and skills to best help our customers promptly. That said, I’d like to invite you to email me (Alex) at ReviewSupport@bestbuy.com with any additional details you can provide. We’re always looking for ways to improve the shopping experience. Thank you for shopping at Best Buy. Alex Best Buy Support
jason c
October 15, 2019
1 out of 5
Understaffed , pushy , sales associates , and disheveled store .
Response from Best Buy
October 15, 2019
Hi Jason, thank you for sharing this review with us. It’s always important for me to feel comfortable while shopping, so I understand your frustration. At Best Buy, we take pride in providing expert service to every customer. Our number one goal is always to find the best tech solutions that enrich our customer’s lives. If you ever feel the service being provided is pushy or overbearing, we encourage you to speak with a store leader so your concern can be addressed immediately. I also invite you to email me at ReviewSupport@bestbuy.com if you’d like to share more details about your experience. We appreciate your feedback as we continue to look for ways to improve. Alex Best Buy Support
Anthony S
October 14, 2019
2 out of 5
Doesn't handle warrenty service or claims on Samsung phones. You're on your own.
David G
October 12, 2019
5 out of 5
I went to Best Buy to purchase a USB Connector Cord, because I broke mine. They had 4 ft long ones in stock. So I got one. Price was good. Service was good. Store was clean. I was able to see the store from Coliseum Boulevard. Parking lot was clean. All around the visit was a good experience.

About Best Buy Fort Wayne

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