Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1575 reviews)
Paul H
October 13, 2019
5 out of 5
Took my computer in to have the Geek Squad fix it. Outstanding work
Bradley A
October 12, 2019
5 out of 5
It's the best Best Buy.
Hatsimulator
October 12, 2019
3 out of 5
Everyone in here will annoy you until you basically want to leave. You'd think after saying I don't need help for the sixth time someone would understand.
Update: feb 2022, there were 10 people standing at the door in an arch pattern waiting for customers and it was extremely anxiety inducing. 😂
Response from Best Buy
October 14, 2019
Hello, thank you for sharing your review. Our goal at Best Buy is to provide a friendly, professional, and inviting shopping experience to every customer. We make it our mission where customers can feel comfortable shopping, knowing we have associates available to help. The situation you described sounds like the employee was a bit too proactive. To better improve the customer experience, we recommend you voice your concern with store leadership, so we can better assist you in the future. Thank you for the feedback and for shopping at Best Buy.
Alex
Best Buy Support