Frequently Asked Questions About Best Buy Northbrook
How do I check product availability at the Northbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(940 reviews)
Allison S
October 09, 2019
5 out of 5
Great help picking out a new computer from Ken!
Brian S
October 06, 2019
5 out of 5
Nick sold us a wonderful TV, very knowledgeable. Maks helped us load our 55" into our Kia Optima and it fit perfectly!
Wally L
October 02, 2019
1 out of 5
When buying open box make sure Check serial number and match it with the box and receipt before leaving the store. I got cheated on Lg TV 3 days after I got it I tried exchanging for bigger size there prices was $600 more then ABT so I told the manager to return it for me. He refused to. When I asked what’s the reason he said the serial number not matching. BEFORE LEAVING THE STORE I MADE POLICE REPORT. JUST IN CASE
NEVER AGAIN BEST BUY
NOTE TO SELF CHECK AND MATCH NUMBERS BEFORE LEAVING THAT STORE.
Patrick H
September 28, 2019
5 out of 5
Even though I came in 30 min before closing the staff was eager to help and very friendly