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Best Buy Kankakee
1584 N State Route 50
Bourbonnais, IL 60914
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Kankakee
How do I check product availability at the Kankakee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kankakee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kankakee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kankakee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1354 reviews)
FicTioN_FPV
October 15, 2019
1 out of 5
Just got our new appliances today. Refrigerator, dish washer, stove, and range. Range and refrigerator have damage. Was asked to keep the range and take a $20 in store credit, and offered $100 in store for refrigerator. The fridge has a dent, pretty obvious in the door. The range has two dents and scuffs across the top. I paid for NEW appliances. Not slightly damaged. Oh and forgot to mention they brought the entirely wrong stove then the one we picked out. Just absolutely rediculous. Luckily my gf doesnt mind the stove (I dont like it, it's not what we paid for) so at least she can live with that. 3 out of 4 things we bought have an issue. Just unacceptable. *update* the range is being replaced. *update2* also paid for them to relocate the old fridge to the garage, they took the doors off it to get it out, out of the house, put it in my garage, left the doors off.... I paid extra for them to do half as work. *update* they replaced the refrigerator with a new one. Today they came to replace the range and........ drum roll..... they replaced it with another damaged one. *edit* my gf is arguing with them on the phone and being given the run around everyday. They do not want to replace the range again. Even the installer has said that the ranges are always damaged. Do not shop at bestbuy. *update* 10/22/20. The dishwasher doesn't dry half the time, the finish is coming off on the fridge and the dish washer, the stove knobs have stickers on them and they're peeling. Not even paid off yet. What a f*cking joke. Update again..... smh. Today the dish washer.... broke.... leaking. Just flashing a code wont do anything. Will never by samsung appliances again.....
Mervin B
October 15, 2019
5 out of 5
My laptop had an error on boot-up and I wasn't sure that I was up to the task so I went to the geek squad. The squad member that I talked to was friendly and knowledgeable. I was told they could do the job and I could pick up my laptop tomorrow. I'm sure the service will match my expectations.
Update: After two days I was told my laptop was ready for pickup. It still has the same error on boot-up for the same price I was quoted to fix it so I'm a bit disappointed.
Matt M
October 12, 2019
4 out of 5
Helpful staff.
Mark H
October 11, 2019
5 out of 5
Hands down the nicest, most knowledgeable employees you'll ever come across!