Frequently Asked Questions About Best Buy Snellville
How do I check product availability at the Snellville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Snellville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Snellville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3545 reviews)
BlackJesus
October 16, 2019
5 out of 5
Beautiful place! I just came here with my brother a smoothly bought a Nintendo! They're employees are very funny and nice. If it was possible, I'd rate this 10000000/5
Shay D
October 16, 2019
1 out of 5
Horrible customer service. Had to carry my own 55 in TV to my car. They never answer the phone and when they do finally answer, no one can answer your questions.
Justin K
October 15, 2019
5 out of 5
They had the item I needed and their automated item lookup over the phone was very helpful. The staff was also very helpful in finding the item once I showed up at the store
Hung N
October 13, 2019
1 out of 5
The staffs were horrible. Lazy and has no energy. Lack of knowledge and not willing to help. Will never come back to their Geek Squad again. Nothing compare to the one in Duluth.