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Best Buy Hiram
5025 Jimmy Lee Smith Pkwy
Hiram, GA 30141
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2241 reviews)
Samuel G
October 15, 2019
5 out of 5
Not the largest Best Buy around but it does have a lot and they have great workers there too. Never had a problem there. Everyone is really nice and helpful.
Innovative S
October 13, 2019
5 out of 5
Good staff
Sherry R
October 13, 2019
2 out of 5
The guy at the door was nice. Everyone else was too busy looking at their phones to help me. The assistant manager made a bunch of excuses. I just left and shopped on Amazon.
Response from Best Buy
October 17, 2019
Hi Sherry,
Thank you for taking the time to share this with us. At Best Buy, we want our employees to provide our expert service and solutions to our customers. With what you said in your review, we may have fallen short. I’m glad to hear our employee by the door was kind. Yet, I’m concerned to hear that our other employees we’re not engaging. I understand how you became disappointed that we were not there to provide you the assistance you hoped for. At Best Buy, we want you to feel certain your voice is heard when you speak with our store leaders. If you could, I would like to have you email me (Bob) at ReviewSupport@bestbuy.com and provide more details around what transpired. We appreciate the great feedback because it lets us know what we can improve on.
-Bob
Best Buy Support
Alfonso P
October 06, 2019
3 out of 5
Muy grandes pero Un poco caro en algunas cosas y mucha TV en especiales y las jentes muy amables en atenderte