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Best Buy Gainesville
670 Dawsonville Hwy
Gainesville, GA 30501
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2428 reviews)
mylan s
October 15, 2019
5 out of 5
Always a pleasure to walk in and actually look at what you are buying before you make a decision.
Yvette M
October 09, 2019
5 out of 5
I go to Best Buy cuz I like getting my gadgets from there for my computer parts and stuff and it's reasonable prices and have good sales sometimes on their laptops and stuff like that but basically it's a good store to go if your laptop is broken or something like that and if you buy it from there make sure you use your warranty cuz you get a better deal with your warranty
ivan n
October 07, 2019
3 out of 5
Ya nada es igual esta tienda cada ves está más vacía!!
Mr. m
October 01, 2019
1 out of 5
This is absolutely the worst sore I've ever shopped at in my entire life! The store had absolutely none of the products they've advertised. The poor quality products that they did have was priced twice as high, literally twice the price, as the nasty Walmart that's just a couple blocks up the road from them. I thought I was on a prank tv show because of how terrible this place and it's employees was. Never again!!!
Response from Best Buy
October 02, 2019
Hi Mr. Moore,
Thank you for your review and for sharing your insight into our Gainesville location. Here at Best Buy, we strive to give our customers great tech options, tech at competitive prices, and enjoyable service to during their visit. With what you said in your review, we feel there’s an opportunity to improve on those three. I can understand that when these opportunities are missed it can cause disappointment. To help alleviate the concerns you had over price, we do have our Price Match Guarantee in place to ensure we won’t be beat on price. This allows us to match the product prices of key online and local competitors, both at the time of purchase and within our return policy. You can find out more information at www.BestBuy.com/pricematch. Regarding the service you described, we are always looking for ways to improve our customer experience. To ensure that I have a complete understanding of your last visit, I invite you to reach out to me at ReviewSupport@bestbuy.com, if you’d like to share more about your experience. Thanks for shopping at Best Buy. We hope to see you again soon.
-Bob
Best Buy Support