How do I check product availability at the Athens Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Athens Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Athens stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Athens Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2662 reviews)
scott b
October 15, 2019
4 out of 5
Great selection for a smaller store
Rob M
October 15, 2019
4 out of 5
Great service however it is a bit more expensive than other places or online.
charles b
October 14, 2019
1 out of 5
Terrible-no telephone support. After multiple phone tries drove there. Terrible appliance and counter assistance. Will not buy from them.
Response from Best Buy
October 17, 2019
Hi Charles,
Thank you for providing us with this feedback. I know an extended amount of time on the phone and receiving sub-par service can be irritating. At Best Buy, we know how important it is to provide helpful service to our customers, and answering questions quickly is a vital part of that. While that is always our goal, there are times we can fall short of that. We do have resources available at www.BestBuy.com/help to assist when you have questions. There, you can find info on a variety of different topics, as well as chat with a support agent by clicking on the “Help” tab on the side of the screen. Regarding the instore experience described in your review, we want our customers to feel that we’re there to provide them with great service. Whenever you feel we’re showing up not in that way, we ask that you speak with one of our store leaders. They’re able to address your concerns right then. If you’d like to share additional feedback or still have unanswered questions, you’re welcome to email me (Bob) at ReviewSupport@bestbuy.com. We hope this helps in the future and appreciate you shopping with Best Buy.
-Bob
Best Buy Support