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Best Buy Alpharetta
975 N Point Dr
Alpharetta, GA 30022
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4122 reviews)
Roger H
October 14, 2019
3 out of 5
Hard to find assistance. But the cashier was very nice and polite.
Response from Best Buy
October 17, 2019
Hi Roger,
We appreciate that you took the time to share this with us. At Best Buy, we want our customers to know that we’re there to provide them with great service. That said, it’s great to hear that our cashier was nice and polite. However, it’s troubling to hear that it was hard to find assistance. I know how upsetting it can be when it’s difficult to find help, so I understand your disappointment. Whenever you encounter poor service in our store, we ask you to share your experience with one of your store leaders. They’re able to address your concern right then. If you’d like to share additional feedback or have any questions on this, I invite you to email me (Bob) at ReviewSupport@bestbuy.com. We hope this helps and appreciate you choosing Best Buy.
-Bob
Best Buy Support
DK B
October 14, 2019
3 out of 5
Expensive and didn't have all of the parts to my purchase
T R
October 09, 2019
4 out of 5
Very knowledgeable and helpful!
NUFAROFF
October 08, 2019
5 out of 5
This location got some items that is not available at other locations.