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This store is closed.
Curbside pickup is available. Order online, drive up and we’ll put it in your car. Learn more about Curbside Pickup ›
Best Buy Acworth
3335 Cobb Pkwy NW
Acworth, GA 30101
Open for Curbside Pickup only.
Services Offered
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Acworth
How do I check product availability at the Acworth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Acworth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Acworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Acworth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1287 reviews)
Tabby C
October 11, 2019
1 out of 5
Bought a phone it was messed up they still charge a restocking fee for damaged phone! Buyer beware
Response from Best Buy
October 15, 2019
Hi Tabby,
Thank you for taking the time to post this review. I can understand becoming upset when you were charged a fee for a defective item. That said, we wanted to be clear about our policy. At Best Buy, we follow the industry standard and charge a $45 mobile restocking fee. We do this only if the device is found to be non-defective, or it is returned or exchanged for another device. With you stating the device was damaged, I'm concerned to hear this and would like to look into this more for you. I invite you to email me (Bob) at ReviewSupport@bestbuy.com. If you decide to email in, please provide your receipt number and an explanation as to how the phone was damaged. We appreciate that you brought this to our attention.
-Bob
Best Buy Support
Johnto T
October 09, 2019
3 out of 5
They almost had what I was looking for
Response from Best Buy
October 10, 2019
Hi Johnto, we appreciate that you took the time to post this review. I'm concerned to hear that we did not have what you were looking for, and I can understand your disappointment. At Best Buy, we aim to provide our customers with solutions to their tech challenges. To hopefully help you in the future, we do have a larger selection of inventory on our website Best Buy.com and through our app. If you have additional unanswered questions, I ask that you email me (Bob) at ReviewSupport@bestbuy.com. Thanks for choosing Best Buy.
-Bob
Best Buy Support
Christopher A
October 07, 2019
4 out of 5
Outstanding Customer Service!
HE D
October 01, 2019
4 out of 5
Usually always has what I need and something I usually dont