Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5202 reviews)
Felipe D
October 16, 2019
4 out of 5
Lots of good stuff to choose from and good costumer services.
Jon M
October 15, 2019
4 out of 5
Always a great place to go browse, just wish an employee wouldn't ask you if you need help every 10 seconds
Darren G
October 13, 2019
1 out of 5
Horrible customer service. Best Buy and geek squad seems like there hiring employees that have 0 experience in the department they are placed in. I've purchased 3 items on 3 different occasions and was told from a manager and a Sr. Geek squad tech that they would solve my problems with my Samsung soundbar. Well it didn't and after paying $75 with a refund only through a gift card my wife connected it with a old microphone wire, it works but does not receive good sound. I spoke with 1-800 geek squad and geek squad at the Blanding location which I pay and have paid for many years that they could not help me and I would need to pay $100.00 for a tech just to come out also for any items that he may install. It's 1 wire.! I will start looking for other support services and start purchasing any products from other companies.!
Chris i
October 13, 2019
5 out of 5
Great customer service by Chris, the Best Buy associate who helped me.