Mercedes
October 16, 2019
I bought a lap top computer, the Geek squad transferred all my info from one computer to another one. Excellent service this Id would expect when I replace a older unit with a newer unit.
Employees are helpful, but just like every other Best Buy, a little bothersome. I visited this store to research a new laptop computer and it seemed like every minute someone was approaching me to ask if I needed help, what I was looking for, what I was trying to do, etc. After the first two-three times it really started to get annoying. I ended up leaving the store to buy a computer online and pick it up when it was ready. I appreciate the help but sometimes people just want to look around without being bothered and questioned like we're committing a crime.
Had to return a purchase and was in and done in 5 minutes tops. Excellent customer service!
Mariusz M
October 07, 2019
Selection can be limited on some stuff, sales service is nice and knowledgeable .