Frequently Asked Questions About Best Buy West Hollywood
How do I check product availability at the West Hollywood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Hollywood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Hollywood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Hollywood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5404 reviews)
Terry S
October 16, 2019
5 out of 5
Have everything
Dennis S
October 14, 2019
2 out of 5
Slow service. Waiting for assistance in computer department for 30 min. Seems a lot of reps just don't care.
Response from Best Buy
October 16, 2019
Hello Dennis, thank you for telling us about your recent visit to our West Hollywood location. I understand how frustrating it can be to not get the customer service you want while shopping, especially when employees are around. Our goal is to provide every customer with individualized, knowledgeable, and timely customer service. We expect our Blue Shirts to be proactively and promptly engage with and helping our customers. It's disappointing to hear you feel you didn't experience this, and I'd like to hear more about your visit to our store. If you have time, I invite you to email me at ReviewSupport@bestbuy.com. Any additional information you can provide will help us address any behavior that needs correcting. Thank you again for your review, and I look forward to hearing more from you.
Best Regards,
Miller
Best Buy Support
Marta F
October 14, 2019
5 out of 5
Great TV prices
Phoenix B
October 13, 2019
5 out of 5
Great help, friendly workers, and they know exactly what you want or need despite the fact you may not know all the technical terms and lingo.