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Services Offered
Specialty Shops and Services
Frequently Asked Questions About Pacific Sales Kitchen & Home Valencia
How do I check product availability at the Pacific Sales Valencia?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Valencia store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Valencia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Valencia store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(84 reviews)
JC S
July 06, 2019
5 out of 5
Have an LG refrigerator that broke down right before the holiday. Working with the warranty folks who are separate from Pacific sales as we bought this about 4 years ago. The store manager Jesse worked with me and saved us with a loaner. Amazing professionalism and they back their products!
David M
June 08, 2019
1 out of 5
We purchased a refrigerator, washer and dryer and microwave in March 2019. The Refrigerator needed to be delivered, which it was. Upon delivery and assembly the delivery driver pointed out damage to the door. He called in and organized a replacement door with the geek squad. It is now June 2019, and we are still waiting for the replacement door. After multiple calls to both the geek squad and store, we are now in the store waiting for the manager. We have been waiting for at least 20 minutes. Customer service is definitely not a priority for this store. I don't recommend anyone shop here.
alyssa P
May 31, 2019
5 out of 5
I was in the market for new appliances and was referred here by my contractor. I had the greatest experience the staff here was amazing and very knowledgeable. I was lost and they made sure I had a full understanding of both my plumbing and appliance orders as both were pretty extensive. I highly recommend this store for your appliance needs. Thank you I will definitely recommend you to my friend and family.
John A
November 20, 2018
5 out of 5
Great selection of appliances