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Best Buy Tustin
2982 El Camino Real
Tustin, CA 92782
Services Offered
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Frequently Asked Questions About Best Buy Tustin
How do I check product availability at the Tustin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tustin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tustin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tustin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2638 reviews)
Sumair S
October 14, 2019
5 out of 5
Very good customer service
JUAN P
October 12, 2019
1 out of 5
Geek squad didn't solve my problem... make me wait more then 15min to call the manager...poor service
Jay R
October 11, 2019
1 out of 5
Not. Impressed
Raymond L
October 10, 2019
2 out of 5
did not have what i needed.
Response from Best Buy
October 10, 2019
Hello Raymond, thank you for telling us about your recent visit to our Tustin location. I understand how frustrating it can be when a store doesn't have the items you need available in the store. We pride ourselves on providing the latest and greatest technology, and it's disappointing to hear you didn't like our in-store selection. To work around the limited capacity of our store, we offer shipping to your home and free Store Pickup. These options help us get you what you need as fast as possible. I encourage you to visit BestBuy.com and search for shipping or pickup for more information. If you have specific questions or more you'd like to share, I invite you to email me at ReviewSupport@bestbuy.com. We appreciate you sharing this feedback and look forward to your next visit.
Regards,
Miller
Best Buy Support