Frequently Asked Questions About Pacific Sales Kitchen & Home Torrance
How do I check product availability at the Pacific Sales Torrance?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Torrance store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Torrance store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(407 reviews)
Scott A
October 08, 2019
5 out of 5
We worked with Lynwood to pick out appliances for a major kitchen remodel. We went with all Wolf and Subzero appliances . Lynwood is a true sales professional who is very well informed on all of the products that he deals with. We really appreciated having someone of his expertise to help guide us through the sales process and to make sure we were getting all of the appliances we needed to suit our needs and that would fit within the space we had to work with.
It was also great to have the added bonus of being able to earn Best Buy reward points with the purchase of all of these expensive appliances.
paul f
October 04, 2019
5 out of 5
Ericka was fantastic. Very helpful. Bought at Howard's because of availability
Nowar K
September 24, 2019
1 out of 5
No stars!!! misleading information about product warranty. Horrible and rude customer service representative. She bluntly called me a liar and hang up. Will never shop there ever! and will never recommend to anyone.
Elizabeth M
September 06, 2019
4 out of 5
There are a few great choices in the South Bay for appliances and fixtures. In the end you want a salesperson to know their products, suggest alternative ideas and listen. Linwood is the only reason we did business with Pacific Sales. Thank you.