Frequently Asked Questions About Best Buy Moreno Valley
How do I check product availability at the Moreno Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moreno Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moreno Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moreno Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3644 reviews)
Merry S
October 10, 2019
5 out of 5
Excellent service!
Sean G
October 09, 2019
5 out of 5
Very helpful staff and decent prices.
T B
October 08, 2019
3 out of 5
Took a while to get service, but eventually I did....
Response from Best Buy
October 10, 2019
Hello TB, thank you for telling us about your recent visit to our Moreno Valley location. I understand how frustrating it can be to not get the timely customer service you want while shopping. Our goal is to provide every customer with individualized, knowledgeable, and attentive service. We expect our Blue Shirts to be proactively and promptly engaging with our customers. It's disappointing to hear you feel you didn't experience this, and I'd like to hear more about your visit to our store. If you have time, I invite you to email me at ReviewSupport@bestbuy.com. Any additional information you can provide will help us address any behavior that needs correcting. Thank you again for your review, and I look forward to hearing more from you.
Regards,
Miller
Best Buy Support
Joey
October 08, 2019
5 out of 5
This is still my go to for all electronics. I buy a lot online...but there is still something about touching and seeing it! And they will always match pricing. I luv this place!