Pacific Sales Kitchen & Home Ontario

4.2

(114 reviews)

5250 Ontario Mills Pkwy

Ontario, CA 91764

(909) 919-7540(909) 919-7540

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Yardbird Experience Shop

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Frequently Asked Questions About Pacific Sales Kitchen & Home Ontario

How do I check product availability at the Pacific Sales Ontario?

BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.

How do I check my order status?

Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.

My local Pacific Sales Ontario store and BestBuy.com ran out of the item I want. Is there another way to get it?

Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.

I bought a gift that requires service/installation. When can I expect that to be scheduled?

We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.

What are Pacific Sales Ontario stores’ holiday hours?

To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Ontario store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.

Recent Reviews

4.2

(114 reviews)

Kevin B

June 29, 2019

1 out of 5

Well where does one start? I had a good experience with the sales personnel, selecting the appliances and fixtures I wanted. Then came scheduling of delivery. They failed on multiple occasions, causing my quartz counter top project to be delayed, and ultimately, they were unreliable, unprofessional and down right confusing on trying to get me what I purchased. Store person tells me one thing, I get texts and calls saying something else from their delivery group, and ultimately, nothing happens. For a ~$8K order you'd think they would pay attention to the details, like getting the delivery date right. The experience I had will forever keep me away from this store. You might say well they contract out their delivery and install, okay I say those vendors are agents of Pacific Sales, and as such either make or break the experience. With me they severely ruptured any confidence I had in someone making a delivery date, not once, twice but three times! On to hopefully a more reliable vendor.

Carmen B

June 23, 2019

3 out of 5

Limited and high prices

Cassie D

November 23, 2018

1 out of 5

They sucked! Never did get any help.

Essam K

October 19, 2018

5 out of 5

Nice place. Knowledgeable people. No pressure

About Pacific Sales Kitchen & Home Ontario

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