Friendly, helpful staff... Not too pushy
michelle f
September 13, 2019
Pacific Sales Carlsbad has a group of extraordinarily customer service oriented individuals working in the appliance and finance department. I came in hoping to replace a 22 year old Kitchen Aide 48” side by side built-in. I was greeted warmly when I walked in. I was quickly approached by Ryan and educated on several aspects of longevity and quality with Sub Zero leading the market. Ryan was extremely knowledgeable, provided financing options and installation providers. I was still hoping to repair my existing refrigerator so I thanked Ryan and took the info. Several days later my refrigerator died. I knew I would return to Pacific Sales to see Ryan. I called and talked to Gordon who was very helpful on the phone while Ryan was at lunch. When I arrived at the store I was greeted warmly once again, then found Ryan. My purchase experience was smooth and easy. Both Ryan and Noah worked together to make it a great experience. So happy I chose Pacific Sales! Thanks Guys!
Jeanne M
September 13, 2019
The team here is great! Amazing customer service! Always treat me like family!
Terry C
September 02, 2019
Friendly, helpful service. Great selection.