Frequently Asked Questions About Best Buy Sierra Vista
How do I check product availability at the Sierra Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sierra Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sierra Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sierra Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1453 reviews)
Jackie R
October 15, 2019
5 out of 5
Vary helpful and knowledgeable
Rebecca B
October 09, 2019
5 out of 5
Walked in to look at laptops...walked out with a MacBook Pro(yes, I paid for it!). The staff members who helped us were very helpful and knowledgeable, offering options without being pushy salesmen.
Jerry C
October 07, 2019
1 out of 5
Too spendy
Response from Best Buy
October 08, 2019
Hello Jerry, thank you for taking the time to leave a review of our Sierra Vista location. I understand your frustration with paying more for an item than you think you should. We want our customers to know we won't be beat on price, and that's why we have our Price Match Guarantee. It lets you match the product price of key local and online competitors at the time of purchase and throughout the return period. For more information, I encourage you to visit www.BestBuy.com/pricematch. If you have more specific questions, I invite you to email me at ReviewSupport@bestbuy.com. I appreciate you sharing your feedback and hope this helps get you the best price on the products you want.
Best Regards,
Miller
Best Buy Support
Bruce M
October 04, 2019
5 out of 5
Customer support is good, I was asked by two employees within 5 and 10 minutes if they could help me find something. The person we saw for an apointment to fix an iPhone was very helpful.