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Best Buy Prescott
3085 Gateway Blvd
Prescott, AZ 86303
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Prescott
How do I check product availability at the Prescott Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Prescott stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Prescott Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1858 reviews)
B. A
October 10, 2019
5 out of 5
Got a new t.v. only place to go.
Michelle S
October 03, 2019
5 out of 5
Went in to buy some accessories that didn’t quite exist yet due to how new a product was . The sales rep was very knowledgeable and guided me to where I could custom order what I was looking for online. Talk about above and way beyond customer service. I wish I caught the young mans name.
Adam J
October 03, 2019
1 out of 5
Won’t even answer the phone, not impressed
Response from Best Buy
October 04, 2019
Hello Adam, thank you for sharing your Prescott Buy phone experience. Our goal at Best Buy is to provide timely and professional service both in-person and over-the-phone, and we recognize how answering your phone call is an important part of that. I've experienced similar service, and I can understand your frustration. BestBuy.com has two great resources that can assist in saving you time when our phone lines are busier. Our friendly Online Chat Support agents are available 24/7 and our responses to customer FAQs. If you want to share more about your phone experience, I invite you to email me at ReviewSupport@bestbuy.com. We sincerely appreciate your patience, and we hope this information helps enhance your future experiences. Thank you again for your review and have a good day.
Best Regards,
Miller
Best Buy Support
JOHN B
October 02, 2019
5 out of 5
Had everything I was looking for