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This store is temporarily closed.
Curbside pickup is available. Order online, drive up and we’ll put it in your car. Learn more about Curbside Pickup ›
Best Buy Happy Valley
2440 W Happy Valley Rd
Phoenix, AZ 85085
Open for Curbside Pickup only.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Happy Valley
How do I check product availability at the Happy Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Happy Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Happy Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Happy Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1615 reviews)
Luis H
October 12, 2019
5 out of 5
Very nice store
Sarai
October 12, 2019
2 out of 5
Prices are high. Only went cuz I couldnt wait for amazon
Response from Best Buy
October 15, 2019
Hello Sarai, thank you for taking the time to leave a review of our Happy Valley location. I understand your frustration with paying more for an item than you think you should. We want our customers to know we won't be beat on price, and that's why we have our Price Match Guarantee. It lets you match the product price of key local and online competitors at the time of purchase and throughout the return period. For more information, I encourage you to visit www.BestBuy.com/pricematch. If you have more specific questions, I invite you to email me at ReviewSupport@bestbuy.com. I appreciate you sharing your feedback and hope this helps get you the best price on the products you want.
Best Regards,
Miller
Best Buy Support
Philip S
October 11, 2019
5 out of 5
Always a good experience
Steven L
October 08, 2019
2 out of 5
Not really helpful
Response from Best Buy
October 09, 2019
Hello Steven, thank you for telling us about your recent visit to our Happy Valley location. I understand how frustrating it can be to not get the customer service you want while shopping. Our goal is to provide every customer with individualized, knowledgeable, and friendly customer service. It's disappointing to hear you feel you didn't experience this, and I'd like to hear more about your visit to our store. If you have time, I invite you to email me at ReviewSupport@bestbuy.com. Any additional information you can provide will help us address any behavior that needs correcting. Thank you again for your review, and we look forward to your next visit.
Best Regards,
Miller
Best Buy Support