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We’re upgrading our space, so you can upgrade yours.
This location is open for store pickup, customer service, while in-store shopping is temporarily unavailable from 10am - 12pm Monday - Friday.
Best Buy Rogers
2220 Promenade Blvd
Rogers, AR 72758
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Rogers
How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2443 reviews)
TheJason
October 16, 2019
4 out of 5
Clerks not very knowledgeable but Geek Squad is amazing!
Chetan K
July 13, 2008
1 out of 5
This is the most racist store I have ever visited. A midget manager who is pathetic and carries an attitude on her head for no reason at all.The staff is pathetic with no knowledge of products. A place you would want to stay away from. I hope best buy reviews this and changes things at this place as me and my friends have taken best buy of our list.
Kevin W
October 15, 2019
1 out of 5
I will never purchase from this place again. I think it is stupid to pay for phone protection and then you have set an appointment to come in and get a consultation from Qeek Squad to send my phone off or get another one. It makes no since.
Response from Best Buy
October 15, 2019
Hi Kevin, thank you for visiting our Rogers location and submitting this review. Our goal is to provide you with our world-class service and not to inconvenience you. I understand the process of scheduling an appointment to have your phone looked at can be upsetting. We have this in place to streamline the process and to provide our customers with equal opportunity to see our Geek Squad Agents. We don’t service cell phones in our store and do have to send them off to the service center for proper service by authorized and certified phone technicians. You may visit www.GeekSquad.com and select the cell phone image to learn more about our program in detail. Additionally, if you have concerns or insights you want to share about this, please send an email to ReviewSupport@bestbuy.com. Please include your phone number and additional pertinent information so we can better assist. Also, include my name, in the subject line, it will help in expediting the response. Thank you, and have a great day.
Best Regards,
Edith
Best Buy Support
Anthony K
October 13, 2019
5 out of 5
Curbside pickup was great