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This location has closed, but we’re still close by.
Visit one of our nearby stores orshop online.
Best Buy Jonesboro
3000 E Highland Dr
Jonesboro, AR 72401
Temporarily closed.
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Jonesboro
How do I check product availability at the Jonesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jonesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jonesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jonesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(917 reviews)
Judy H
October 15, 2019
1 out of 5
Couldn't get anyone to help us find a phone charger for my.phone. They.would.point to.the chargers and say.look.over there. We went thru everyone of them there took.over a hour and never found one went to Wal mart and got one
Response from Best Buy
October 18, 2019
Hello Judy, thank you for sharing your experience of our Jonesboro location. At Best Buy, we focus on providing a friendly, professional, and welcoming experience for our customers. I understand your displeasure when the service is not at the world-class level you know Best Buy to have. We work hard to make sure our employees are knowledgeable about the products in-store and the necessary actions to take when faced with difficulty. There is nothing more unpleasant than to wait for help that never comes, and we understand your frustration. With what you have shared, it informs us that there is still work we must do. In situations like this, we urge you to speak with a store manager, allowing them to get you taken care of in a speedy fashion and to have the customer service concerns addressed. If you would like to share more of your experience, I invite you to email me at ReviewSupport@bestbuy.com. Please reference my name in the subject line and provide your phone number and any additional pertinent information. We do hope you allow us another chance to turn this experience around for you. Thank you for voicing your experience, and we await your next visit.
Best Regards,
Edith
Best Buy Support
anne k
October 13, 2019
5 out of 5
Great stuff. Got credit right away.
Scott V
October 11, 2019
5 out of 5
Has just what i needed.
Kelly C
October 11, 2019
5 out of 5
Wide range of electronics and very knowledgeable staff.