Frequently Asked Questions About Best Buy Fayetteville
How do I check product availability at the Fayetteville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fayetteville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fayetteville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2230 reviews)
Rock F
October 10, 2019
4 out of 5
These guys are fleek geeks!
Heather M
October 07, 2019
1 out of 5
Customer service absolutely sucks!! Too many people walking around and not helping.. but if you go to lowes you get excellent service.. went to the fayetteville, arkansas store..
Response from Best Buy
October 10, 2019
Hello Heather, thank you for taking the time to share your experience with our Fayetteville location. At Best Buy, customer service is imperative to our success, and your shared experience is not the behavior our employees are to exhibit. We never want our customers to feel they are not valued and aim to improve your experience. It’s disheartening to hear you didn’t receive the world-class customer service we value. When you encounter such demeanor from our Blue Shirt, we encourage you to seek a manager during your visit to get an immediate resolution. Our managers are quick to correct any customer service concerns immediately. I would appreciate it if you can send me an email at ReviewSupport@bestbuy.com to share any additional insights about your visit. We look to improve our service, so our partnership with you will help. Please include your phone number and any pertinent information that can help. Thanks again, and have a good day.
Best Regards,
Edith
Best Buy Support
Rex T
October 04, 2019
4 out of 5
Lots of electronic stuff and smart knowledgeable staff